When I arrived at the Outreach office, their idea of "online registration" was a link to a word document that could be downloaded and faxed to the office. My responsibilities when hired included e-mailing rosters to employees for their single online registration system, maintaining software on users computers and fixing printers when they broke down. Shortly after I was hired at Outreach the other IT student in the office graduated; his responsibilities included web page updates and design. Upon his leaving, it was decided that I would be able to handle both responsibilities.
With an office of approximately 30 computers there was little maintenence to do, so I took this as an oppertunity to go above and beyond and create my own projects which I was to deploy for use within the office and for outside users. My training at MSUAA would prove to come in very handy. In the time since I set up a web server (before the office was piggybacking on the main CJ server), helpdesk system, online registration for all programs offered, set up a quarterly listserv message to advertise programs, networked the multi-function office copier and set up several data submission forms to ease the burden from employees.
Employees at the office had never seen such productivity and forward thinking, soon my ideas made the office more automated than employees could have possibly imagined at the time. Automated e-mails to participants, forums and online forms. A program which lost funding was even saved and transfered completely to a website with online registration, print and press material and more.